Return Policy

Our policy lasts 30 days. If 30 days have gone by since your purchase, unfortunately we can’t offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. Sales items, Gift cards, intimate or sanitary goods are exempt from being returned.

To complete your return, we require a receipt or proof of purchase.

To start a refund, please contact us at support@tebra.design and we will send you instruction how to return your purchase.

Refunds
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your refund.
If you are approved, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a certain amount of days.

Late or missing refunds
If you haven’t received a refund yet, first check your bank account again.
Then contact your credit card company, it may take some time before your refund is officially posted.
Next contact your bank. There is often some processing time before a refund is posted.
If you’ve done all of this and you still have not received your refund yet, please contact us at support@tebra.design.

Damages & Exchanges
Please inspect your order for misprints, damages or defects upon reception. If you need an exchange please contact us at support@tebra.design.

If you require more information, please contact us at support@tebra.design